FREQUENTLY ASKED QUESTIONS

Simply click on the top right menu button and click into “Shop Online”.

Our Korean shop has the following Signature Items
MALA Potato Chips
MALA Peanuts

We will add the following items in the near future!
MALA Cassava Chips
MALA Green Peas
MALA Prawn Crackers
MALA Crispy Chili
MALA Marshmallow

Do sign up for our newsletter or follow our Facebook or Instagram to get the latest updates.

Our products shelf life is at least 6-9 months from the date you purchase.

Expiry date is clearly printed on the product and once you opened the snacks, it is best to consume within a week to ensure freshness, taste and the quality of the snack.

Please store our products in a dry cool place and away from direct sunlight.

Our products are HALAL certified except for MALA Green Peas, MALA Prawn Crackers, MALA Cripsy Chili and MALA Marshmallows as they are still pending for certification. 

Yes. Delivery is at 3,000 KRW for all locations in Korea, with the exception of Jeju Island (4,000 KRW). Free delivery is available for purchases over 30,000 KRW.

You can select the earliest delivery date once you select the items you would like and reached the checkout page. 
Usually, it will be within the next 3-5 working days. 

Delivery timing is between 10am – 6pm, Monday to Saturday.

As our delivery is fulfilled by 3rd party vendor, we are unable to allocate specific delivery time slot. 

However, please indicate in the remarks section your preferred timing and we will inform the vendor of your request. We cannot guarantee that they will be able to do that. It is on best effort basis.

No, we only deliver within Korea.

For international deliveries, please refer to our Singapore’s website.

Yes. Free local delivery is available when you hit the minimum purchase of 30,000 KRW.

Our products are also available on Coupang, Naver, Instagram, and Facebook.

We will exchange products if you face any manufacturing defects such as torn packaging, damages of the product or wrongly purchased item. 

If you do not feel that our product meets your standard, do reach out to us at kr@ooh.global and do not discard the product away as we might require to do some validations. 

For further information, kindly refer to our exchange & refund policy page.

🎁 Only 30,000 away from free shipping to KR 🇰🇷
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